Active Directory Service Level Agreement

We guarantee at least 99.9% availability of Azure Active Directory Basic and Premium services. Services are considered available in the following scenarios: No ALS is provided for posting and managing your Azure expenses, as this is a free service. AWS Directory Service is a highly available service based on infrastructure managed by AWS. It is supported by a service level contract that defines our service availability policy. The “assist window” refers to the period during which a service function or compatibility with a separate product or service is supported. During the duration of the agreement under which Google agreed to make Google Cloud available to the customer (if applicable” the agreement), the covered service will provide the customer with a monthly usage percentage of at least 99.9% (the “Service Level Objective” or “SLO”). If Google does not meet the SLO and the customer fulfills its obligations under the ALS, the customer is entitled to receive the financial credits described below. This ALS indicates the customer`s only exclusive and exclusive remedy for Google`s inability to complete the SLO. The basic terms that are used in this ALS but are not defined in that ALS have the meaning defined in the agreement. If the agreement authorizes the resale or availability of Google Cloud as part of a Google Cloud partner or reseller program, all customer references in this SLA mean partner or reseller (if applicable) and all financial credits apply only to partners or orders from relevant resellers under the agreement.

Azure Container Registry is a free service, so it does not have an ALS with financial support. However, MEMORY ALS applies to the availability of the underlying memory. For more information, see SLA`s memory. “downtime”: any time users can`t log into the service, connect to the access area, access apps in the access area, and reset passwords; or a period during which IT administrators cannot create, read, write and delete entries in the directory and/or provide/de-provision users for directory applications. This service level agreement for Microsoft Online Services (this “SLA”) is part of your Microsoft volume license agreement (the “agreement”). The basic terms that are used in this ALS but are not defined have the meaning assigned to you in the agreement. This ALS applies to microsoft online services (a “service” or “services” listed below), but does not apply to separate services that are related to or related to services, or to local software that is part of a service.